[Close] 

Training and Operations Manager

Job Description

As the Training and Operations Manager, you drive profitable sales growth by creating and executing all hiring plans and ensuring all Brand Associates are trained on all company programs, initiatives and standard operating procedures. You are the subject matter expert in Crosstown Solutions operating procedures, people processes and product knowledge. You are responsible for creating a culture of engagement and high performance in our Brand Associates through their ongoing training and development.


 


Please note that before becoming an operations manager you must train in all departments at Crosstown Solutions


 


Core Responsibilities:


Oversee the brand associates


Meet with clients and prospective customers


Train in Product knowledge


Handle customer complaints


Help with on boarding


 


 


Qualifications:


Bachelors preferred but not required


Excellent communication skills


Professional Experience


Ability to work under pressure


Organization skills


 


 


 


 


 


 


 


 



Company Description
Crosstown Solutions can extend sales reach to practically any region of the globe quickly and with dramatic results. Utilizing an outside sales force for new customer acquisition, expanded product sales and client-retention campaigns for customers. Crosstown Solutions personal approach to marketing creates the most direct link between our clients and their potential or existing customers. Our representatives are trained to interact with customers in a friendly, courteous, and professional manner while responding to their questions or concerns.



Don't Be Fooled

The fraudster will send a check to the victim who has accepted a job. The check can be for multiple reasons such as signing bonus, supplies, etc. The victim will be instructed to deposit the check and use the money for any of these reasons and then instructed to send the remaining funds to the fraudster. The check will bounce and the victim is left responsible.

More Jobs

Registration and Insurance Management Specialist
Rochester, NY University of Rochester
Executive Assistant and Project Manager
New York City, NY Columbia University
Executive Assistant and Project Manager
New York City, NY Columbia University
Registration and Insurance Management Counselor
Rochester, NY University of Rochester
Customer Service Representative - Disability a...
New York City, NY The Estee Lauder Companies
Retail Banking and Wealth Management Solutions...
Depew, NY HSBC